Step 1: Pre-inspection and pickup
We will determine as much as we possibly
can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning
“prescription”. Our company will come to your home to pick up your rug, or you may drop it by our shop.
Step 2: Dry Soil Removal
Woven
rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found
that a 9 x 12 could hide 87 pounds of dirt! WOW! We use a variety of techniques to “dust” the rugs from the front
and back. A machine called a pile lifter, special vacuum attachments and any many other methods are implemented. This is the
most important step in cleaning any textile.
Step 3: Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Step 4: Pre-Spot and Fringe Protection
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe
is also pre-treated for maximum soil removal.
Step 5: Deodorize
Now is the time we will apply our specialty solution to guarantee complete odor removal. We will allow
the specialty solution to dwell and remove any unplesant odors, especially pet urine.
Step 6: Shampoo, Rinse, and Wash
Depending on fiber
content and soiling type, the rug will be pre-treated to emulsify the soils.
Most rugs are cleaned with an Oriental Rug
Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers. Depending on the type
of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental
Rugs.
Step 7: Speed Dry
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is
essential to avoid unnatural shrinkage and dye migration.
Step 8: Finishing
When the rug is dry, it is combed and finished with soft groomers made for specialty
rugs.
Step 9: Post inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for
delivery. Upon delivery, we will lay the rug for you.
