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A: Basically I can give you two answers for the first part of the question here.
#1: Over time, depending on wear, the carpet backing can become looser from wear and tear and the carpet can lose it's
initial stretch from installation. Typically this should not happen for at least 5 years after installation based on average wear. That brings us to #2: Improper installation. If your
carpeting has become loose before 5 years on average wear, I would believe it was installed poorly, simple as that. I installed
carpet for a couple years and was trained by a very good carpet installer. He trained me very well, and always insisted on using a knee kicker in conjunction with a power stretcher. I have seen the results of poor
installation way too often. Now, I will answer the second part of
the question. How do I fix it? I own all the equipment to properly reinstall the loose or wrinkled carpet. Basically I will
go in and anaylze the carpet and determine to best route for the loose carpet to go, depending on walls, hallways, other rooms
that could get affected, and so on. Then I will pull the carpet up from the tack strip that I want the loose carpet to go
toward. I will use a powerstretcher and push the carpet toward the exposed tack strip and use a knee kicker to tack the
carpet back into place. Then I will trim up the extra carpet that is now stretched properly into the tack strip.
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